In June of 2020, the Springfield Regional Arts Council (SRAC) contacted Pitt Technology Group for help with fixing and finalizing their internet services at the city’s central arts hub, The Creamery.
The SRAC’s physical offices were temporarily closed due to the COVID-19 pandemic, leaving a handful of employees to work remotely. The technology issues were immediately apparent, and the Arts Council had to purchase new laptops and go through the hurdle of internet setup and integration.
It was found that an old server held all of the Arts Councils’ files, resulting in regular crashes due to battery backup issues, and was stored in a very public place that often caused even more headaches. Moreover, when SRAC wanted to upgrade the building with new cabling, install a new internet provider, and connect their phones, the City of Springfield’s responsibilities stopped after internet purchase and phone delivery. The Springfield Regional Arts Council and the tenants of The Creamery were left with phones and an internet provider they did not know how to operate. Enter Pitt Technology Group.
We first helped by installing a trusted central network, which solved the common issue of tenants stepping on each other’s feet while working without wireless boundaries. Not only did we replace their entire wireless system, but we added new cabling where necessary, set up their phones, and helped install a Firewall for proper network separation. Now, with new services installed by Pitt, members of The Creamery and SRAC are able to enjoy their own virtual network that is unaffected by others, secures their data, and does not crash.
The Creamery is a vital hub that helps elevate the services the Regional Arts Council can provide to Springfield. That’s exactly why we installed and continue to manage their infrastructure and internal network for free, and ensure their data stays safe and secure. Thanks to previous business relationships with each organization, PTG was able to seamlessly help complete the goals of SRAC to provide the community with arts opportunities and experiences. Between the responsibilities of the City of Springfield as well as the SRAC, Pitt Technology Group filled the gaps of equipment and technology services to help the Ozarks better enjoy the arts.